Contact and support

How can we help?

For help with a game, browser settings, family features, privacy, or accessibility, email us at support@arcpuzzle.com.

What to include

• The page or game you were using.
• Your device and browser, if you know them.
• What you expected and what happened instead.

Please do not send passwords, payment card details, medical information, or private family photos by email.

Accessibility feedback

If something is difficult to see, hear, understand, or operate, tell us what blocked you and which assistive technology you were using. Read our Accessibility Statement for the current measures and known limitations.

Service boundaries

ArcPuzzle provides recreational games and product support. It does not provide medical advice, emergency assistance, or crisis support. Contact your local emergency service for urgent help.